Privacy & Security Policy

Your Privacy is not for sale

Simply put, we do not and will not sell or rent your personal information to anyone, for any reason, at any time. Rexsi uses and discloses your personal information only as follows:

to analyze site usage and improve the Service;
to deliver to you any administrative notices, alerts and communications relevant to your use of the Service;
to fulfill your requests for certain products and services;
for market research, project planning, troubleshooting problems, detecting and protecting against error, fraud or other criminal activity;
to third-party contractors that provide services to Rexsi and are bound by these same privacy restrictions;
to enforce Rexsi’s Terms of Use; and
as otherwise set forth in this Privacy and Security Policy.

Changes to your Registration Information

If your Registration Information changes during your subscription to Rexsi, you may update it any time via the Service.

Online session information and use is only used to improve your experience

When you visit Rexsi.com, we may collect technical and navigational information, such as computer browser type, Internet protocol address, pages visited, and average time spent on our Site. This information may be used, for example, to alert you to software compatibility issues, or it may be analyzed to improve our Web design and functionality.

“Cookies” are alphanumeric identifiers in the form of text files that are inserted and stored by your Web browser on your computer’s hard drive. Rexsi may set and access cookies on your computer to track and store preferential information about you. Rexsi may gather information about you through cookie technology. For example, Rexsi may assign a cookie to you, to limit the amount of times you see a particular Rexsi Offer or to help better determine which Rexsi Offers to serve to you. Please note that most Internet browsers will allow you to stop cookies from being stored on your computer and to delete cookies stored on your computer. If you choose to eliminate cookies, the full functionality of the Service may be impaired for you.

We encode our cookies so that only we can interpret the information stored in them.

Web beacons are images embedded in a Web page or email for the purpose of measuring and analyzing site usage and activity. Rexsi, or third party service providers acting on our behalf, may use Web beacons to help us analyze Site usage and improve the Service.

We may use third party service providers to help us analyze certain online activities. For example, these service providers may help us measure the performance of our online campaigns or analyze visitor activity on Rexsi.com. We may permit these service providers to use cookies and other technologies to perform these services for Rexsi. We do not share any personal information about our customers with these third party service providers, and these service providers do not collect such information on our behalf. Our third party service providers are required to comply fully with this Privacy and Security Policy.

Third parties offering other products or services will not be given your personal information without your permission

There are a number of separate products and services offered by third parties advertised by us on our Site and through the Service that may be complementary to your use of Rexsi.com, such as lenders, local businesses and vendors (collectively, “Rexsi Offers”). If you choose to use these separate products or services, disclose information to the providers, or grant them permission to collect information about you, then their use of your information is governed by their privacy policies. You should evaluate the practices of external services providers before deciding to use their services. Rexsi is not responsible for their privacy practices. If you click on a link to a third party site, Rexsi encourages you to check the privacy policy of that site. Rexsi may present links in a format that enables us to keep track of whether these links have been followed and whether any action has been taken on a third party Web site. We use this information to improve the quality of the Rexsi Offers and customized content on the Service.

Blogs and other Forums on Rexsi.com

If you use a bulletin board, blog or chat room on our Site, you should be aware that any information you submit there can be read, collected or used by other users and could be used to send you unsolicited messages. We are not responsible for the personal information you choose to submit in these forums. These forums may be hosted by Rexsi or by one of our third party service providers on Rexsi's behalf.

Contests, Giveaways and Surveys

From time to time, Rexsi may offer you the opportunity to participate in contests, giveaways and other promotions. Any information submitted in connection with such activities will be treated in accordance with this Privacy and Security Policy, except as specifically set forth in the rules for those contests, giveaways or promotions. From time to time, Rexsi may also ask you to participate in surveys designed to help Rexsi improve the Site. Any personal information provided to Rexsi in connection with any survey will be used only in relation to that survey and as elsewhere set forth in this Policy.

Disclosure of your information to protect our rights or if required by law

Notwithstanding the foregoing, Rexsi reserves the right (and you authorize Rexsi) to share or disclose your personal information when Rexsi determines, in its sole discretion, that the disclosure of such information is necessary or appropriate:

To enforce our rights against you or in connection with a breach by you of this Privacy and Security Policy or the Rexsi.com Terms of Use;
To prevent prohibited or illegal activities; or
When required by any applicable law, rule regulation, subpoena or other legal process.

Your data may be transferred upon change of control but only in accordance with this Policy

Personal information may be transferred to a third party as a result of a sale, acquisition, merger, reorganization or other change of control. If we sell, merge or transfer any part of our business, part of the sale may include your personal information. If so, you will be asked if you'd like to stop receiving promotional information following any change of control.

You can transport or delete your data

Your data is yours. You can remove it anytime you want. When you request us to delete your account for the Service, your data will be permanently expunged from our primary production servers and further access to your account will not be possible. We will also promptly disconnect any connection we had established to your Account Information and delete all account credentials. However, portions of your data, consisting of aggregate data derived from your Account Information, may remain on our production servers indefinitely. Your data may also remain on a backup server or media. Rexsi keeps these backups to ensure our continued ability to provide the Service to you in the event of malfunction or damage to our primary production servers. We also reserve the right to use any aggregated or anonymous data derived from or incorporating your personal information.

Communication from us

We provide our registered customers with exclusive summaries of their Account Information and email alerts. We also allow users to subscribe to email newsletters and from time to time may transmit emails promoting Rexsi or third-party goods or services.

Rexsi.com subscribers have the ability to opt-out of receiving our promotional emails and to terminate their newsletter subscriptions by following the instructions in the emails. Opting out in this manner will not end transmission of service-related emails, such as email alerts.

When appropriate, we will ask for information that personally identifies you (personal information) or allows us to contact you. Generally, this information will be requested when you register for a Rexsi account, perform property searches, or request other information through our site. Rexsi uses this information for the purpose of fulfilling your requests for products and services, improving our services, conducting research, and customizing the content and advertising you see.

When you provide your personal information to Rexsi, you agree that Rexsi may use that information to contact you. For example, we may send you e-mail communications related to real estate information, services or products that we believe may be of interest to you. Similarly, if you provide your phone number we may call you to discuss a request for information or to introduce you to a real estate professional. If you do not want to receive such e-mails or phone calls from Rexsi, contact us at optout@rexsi.com or click on the "opt-out" or "Manage My Account" link contained in the e-mails.

Rexsi maintains a company Do-Not-Contact List in compliance with California and Federal laws.

Your data is secure

We use a combination of firewall barriers, encryption techniques and authentication procedures, among others, to maintain the security of your online session and to protect Rexsi.com accounts and systems from unauthorized access.

When you register for the Service, Rexsi requires a password from you for your privacy and security. Rexsi transmits information such as your Registration Information for Rexsi.com or Account Credentials securely.

Our servers are in a secure facility. Access requires multiple levels of authentication, including biometrics recognition procedures. Security personnel monitor the system 7 days a week, 24 hours a day.

Our databases are protected from general employee access both physically and logically. We encrypt your Service password so that your password cannot be recovered, even by us. All backup drives and tapes also are encrypted.

We enforce physical access controls to our buildings.

No employee may put any sensitive content on any insecure machine (i.e., nothing can be taken from the database and put on an insecure laptop).

Rexsi has verified its use of SSL encryption technologies and audited its privacy practices. In addition, Rexsi tests the Site daily for any failure points that would allow hacking.

However, it is important to understand that these precautions apply only to our Site and systems. We exercise no control over how your information is stored, maintained or displayed by third parties or on third-party sites.

Our service ensures secure communications with encryption

From the time you submit your Login ID and Password, these communications between your computer and Rexsi.com are encrypted. This enables client and server applications to communicate in a way that is designed to prevent eavesdropping, tampering and message forgery.

You are responsible for maintaining the confidentiality of your Login ID and Password

We maintain strict rules to help prevent others from guessing your password. We also recommend that you change your password periodically. Your password must be 6-8 characters in length. You are responsible for maintaining the security of your Login ID and Password. You may not provide these credentials to any third party. If you believe that they have been stolen or been made known to others, you must contact us immediately at security@rexsi.com, but in any event you should change your password immediately via the Service. We are not responsible if someone else accesses your account through Registration Information they have obtained from you or through a violation by you of this Privacy and Security Policy or the Rexsi.com Terms of Use.

If you have a security related concern, please contact us at security@rexsi.com. We will work closely with you to ensure a rapid and personal response to your concerns.

We post updates on our website whenever there is a change to our Privacy and Security Policy

We update this Privacy & Security Policy periodically. The date last revised of the Policy is August 22, 2010. Changes take effect immediately upon posting.

Contact us if you have any questions or concerns

If you have questions, comments, concerns or feedback regarding this Privacy and Security Policy or any other privacy or security concern, send an e-mail to security@rexsi.com.

Rexsi Inc.
One Market Street,
San Francisco, CA 94105
Phone: (415) 683-7399